52
Fashion Jobs
ZALANDO
Head of Engineering - Emerging Propositions
Permanent · HELSINKI
ESTÉE LAUDER COMPANIES
Beauty Advisor - Sokos Helsinki (Fulltime Temporary)
Fixed-term · HELSINKI
ESTÉE LAUDER COMPANIES
Full Time Beauty Advisor - Vantaa Airport, Helsinki
Permanent · HELSINKI
ESTÉE LAUDER COMPANIES
Estee Lauder Companies - Multi Counter Manager - Stockmann, Turku
Permanent · TURKU
MUJI
Avoin Hakemus - Myymälä
Permanent · HELSINKI
MUJI
Avoin Hakemus - Ravintola
Permanent · HELSINKI
JACK & JONES
Myyjä Jack & Jones Helsinki Outlet
Permanent · HELSINKI
MANGO
Sales Assistant
Fixed-term · VANTAA
RITUALS
Sales Advisor (Summerextra) - Tampere - Ratina Shopping Center
Permanent · TAMPERE
RITUALS
Sales Advisor (Summerextra) - Vantaa - Jumbo
Permanent · VANTAA
JACK & JONES
Kesätöihin Myyjäksi Vero Moda / Jack & Jones Porvoo
Permanent · PORVOO
NEW YORKER
Haemme Extra- Myyjiä New Yorkerin Myymälään Mikkeliin
Permanent · MIKKELI
NEW YORKER
Haemme Extra- Myyjiä New Yorkerin Myymälään Ouluun
Permanent · OULU
NEW YORKER
Haemme Extra- Myyjiä New Yorkerin Myymälään Vaasaan
Permanent · VAASA
MONKI
Sales Advisor, 10h (Summer Help Temporary)
Fixed-term · VANTAA
VERO MODA
Myyjä Vero Moda Seinäjoki Idepark
Permanent · SEINÄJOKI
ESTÉE LAUDER COMPANIES
MAC Make-up Artist (20h/Week) - Sokos Tampere
Permanent · TAMPERE
ESTÉE LAUDER COMPANIES
Beauty Advisor (30h/Week) - Stockmann Helsinki
Permanent · HELSINKI
MASSIMO DUTTI
Sales Assistant Massimo Dutti, Helsinki
Permanent · HELSINKI
H&M
Sales Advisor, 15h - Kesätyö
Permanent · SEINÄJOKI
H&M
Sales Advisor, 10h - Kesätyö
Permanent · KOTKA
H&M
Sales Advisor, 10-20h - Kesätyö
Permanent · PORVOO
By
Reuters API
Published
Mar 19, 2018
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More shoppers want customer service from gadgets over humans

By
Reuters API
Published
Mar 19, 2018

Most buyers prefer to be left alone as they shop in store for items like apparel and prefer to use in-store technology for customer service over personalized attention from store employees, according to a new study.




The findings are based on a shopper survey conducted by HRC Retail Advisory and highlights the challenges retail chains increasingly face as they try to find the right balance between staffing and technology in stores.

For example, about 85 percent of those surveyed want to be able to check prices at price scanners instead of having to ask a store employee for pricing information. Seventy six percent of overall respondents rated an in-store app that will provide personal recommendations as important.

"It's not that they don't want any service at all, but what consumers increasingly want is to be able to control the service they are looking for," Farla Efros, president of HRC Retail Advisory, told Reuters.

The trend, however, did not hold with shoppers looking to buy electronics, a majority of whom were still looking for personal assistance from store workers.

The retail consultancy interviewed 2,903 adults between the ages of 10 and 73 as part of the survey in the United States and Canada. It was conducted from Feb. 20 to March 7 and has a margin of error of +/- 2 percent.
 

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